We fully support our SUGHERA closure. If you receive any TCA complaints on your SUGHERA bottles we will buy your bottle!
Submission of Bottle Purchase Application:
- Contact your Sales Officer at 2106625602 to report that you have a SUGHERA cork that you believe has TCA.
- The sales manager will pick up the SUGHERA bottle and cork and send it to an independent laboratory. If your winery is not in the area, pack the bottle in a suitable container and send it to our offices at:
Cyprus 66 Koropi 19400 Athens - The lab will test the wine and cork for the findings and inform you within 7-10 business days of the date the bottle was received.
- If the sample submitted has been determined by the TCA laboratory with a cork derived from or greater than 1.0 ppt (parts per trillion), we will refund the sale price of the wine as determined by the winery price list.
Note: This warranty applies only to SUGHERA corks. Also the date of submission of the request to GREEK CAPS must be within 5 years from the date of delivery of the order SUGHERA. Finally, it is a requirement that the delivered corks be used within 3 months of their delivery to the winery, the bags should always remain tightly sealed and kept in a shady place away from chemicals.